Keep Gambling Within an Affordable Budget
We want gambling to remain entertainment that you can afford. Decide how much money you are comfortable spending, and keep essential household costs separate from that amount. A promotion or reward does not change the possibility of losing money.
Take breaks and notice whether gambling is affecting your sleep, relationships or finances. Trying to recover a loss by increasing your spending can make the problem worse. If keeping to your budget becomes difficult, stop playing and speak to someone who can help.
Request Account Restrictions
Our support team can assist with deposit limits, cooling-off, self-exclusion and account closure. Ask for the restriction that suits your needs, and explain clearly which account action you want. You do not need to keep playing while deciding whether to request help.
A cooling-off period provides a break, while self-exclusion is intended for a stronger restriction on access to your account. Contact support if you are uncertain about these choices. Keep your password private and protect shared devices so that children cannot use your account.
Independent Advice and Blocking Tools
GamCare's National Gambling Helpline is available on 0808 8020 133. You can seek support when your own gambling is causing concern or when someone else's gambling is affecting you. Talking about the problem can help you decide what to do next.
GambleAware provides gambling-harm information and support resources. Gordon Moody offers specialist help, and Gamblers Anonymous provides peer support. Gamban can restrict access to gambling services on your devices and may be useful alongside account restrictions.
Support Beyond Account Controls
Let someone you trust know if gambling feels difficult to manage. Practical support with budgeting, device access or arranging a conversation with a help service can make a difference. Use independent assistance together with the restrictions you request from us, rather than relying on continued play to solve financial pressure.